FAQ

Tellcharleys FAQ: Everything You Need to Know

Welcome to the ultimate guide on Tellcharleys FAQ! Whether you’re a loyal Charleys Philly Steaks customer or a newcomer curious about their services, this blog post will cover all your questions. From understanding what Tellcharleys is to how you can participate, we’ve got you covered.

What is Tellcharleys?

Tellcharleys is an online customer satisfaction survey designed by Charleys Philly Steaks. The survey aims to gather feedback from customers about their recent dining experiences. This valuable feedback helps Charleys improve their services, menu, and overall customer experience.

How Do I Participate in the Tellcharleys Survey?

Participating in the Tellcharleys survey is simple and straightforward. Here’s a step-by-step guide:

  1. Visit a Charleys Philly Steaks Location: To participate, you first need to visit a Charleys restaurant and make a purchase. Keep your receipt, as it contains the necessary information for the survey.
  2. Access the Survey Website: Go to tellcharleys.com on your computer or mobile device.
  3. Enter the Required Information: You’ll need to input details from your receipt, such as the store number, date, and time of your visit.
  4. Complete the Survey: Answer the questions honestly based on your recent experience. The survey typically covers various aspects of your visit, including food quality, service, cleanliness, and overall satisfaction.
  5. Submit the Survey: Once you’ve answered all the questions, submit your responses. You may receive a validation code or a special offer as a token of appreciation for your feedback.

What Kind of Questions Can I Expect?

The Tellcharleys survey includes a variety of questions aimed at understanding your dining experience in detail. Here are some common topics:

  • Quality of Food: Questions about the taste, freshness, and presentation of the food you ordered.
  • Service: Feedback on the friendliness, efficiency, and professionalism of the staff.
  • Cleanliness: Your impressions of the cleanliness of the restaurant, including dining areas, restrooms, and overall environment.
  • Speed of Service: How quickly your order was taken and delivered.
  • Overall Satisfaction: Your general level of satisfaction with your visit and whether you would recommend Charleys to others.

Why Should I Take the Tellcharleys Survey?

Participating in the Tellcharleys survey offers several benefits:

  • Influence Improvements: Your feedback directly contributes to enhancing the quality of food and service at Charleys Philly Steaks.
  • Special Offers: Many surveys offer a reward, such as a discount on your next visit or a chance to enter a sweepstakes for a bigger prize.
  • Customer Engagement: It’s a way to engage with your favorite restaurant and let them know what they’re doing right and where they can improve.

Frequently Asked Questions (FAQs)

  • Question – Is the Tellcharleys Survey Available in Multiple Languages?

Answer – Yes, the Tellcharleys survey is available in English and Spanish to accommodate a wider range of customers.

  • Question –How Often Can I Participate in the Survey?

Answer – Generally, each receipt allows for one survey entry. If you visit Charleys frequently, you can participate multiple times with different receipts.

  • Question – What Should I Do if I Encounter Issues with the Survey?

Answer – If you experience any technical difficulties or have questions about the survey, you can contact Charleys customer service for assistance. They can provide guidance and help resolve any issues.

  • Question –How Will My Feedback Be Used?

Answer – Your feedback is confidential and used solely for the purpose of improving Charleys Philly Steaks’ services and customer experience. It will not be shared with third parties.

Conclusion

The Tellcharleys survey is a fantastic way to share your dining experiences and contribute to the continuous improvement of Charleys Philly Steaks. By participating, you not only help the restaurant but also get the chance to enjoy special offers and rewards. So, next time you visit Charleys, don’t forget to take a few minutes to complete the survey and make your voice heard!

For More Information Visit Tellcharleys